Terms of Service

1. Acceptance of Terms

By accessing or using the Facebook Page AI Agent service, you agree to these Terms of Service. If you do not agree, you must not use the service.

2. Service Description

The service enables authorized customers to connect Facebook Pages, receive page communication events, and use AI-assisted or automated reply workflows for messages and comments.

3. Eligibility and Authority

You represent that you have the legal capacity to enter into these terms and that you are authorized to connect and manage the Facebook Page, business data, and communication channels used with the service.

4. Acceptable Use

You may not use the service for unlawful, misleading, deceptive, abusive, spam, infringing, or harmful activity. You may not use the service in a way that violates Meta policies, third-party rights, or applicable law.

5. Account and Page Responsibility

You are responsible for maintaining the security of your connected accounts, page permissions, prompts, workflows, and review rules. You are also responsible for any business communication sent through your connected page.

6. AI-Generated Content

AI-generated replies may be inaccurate, incomplete, delayed, or unsuitable for certain business, legal, medical, financial, or customer-support situations. You are responsible for reviewing and supervising AI outputs before or during use.

7. Third-Party Services

The service may rely on Meta/Facebook, hosting providers, AI providers, and other third-party systems. Availability, functionality, and compliance may depend on those providers and their policies.

8. Fees and Free Use

Unless otherwise agreed in writing, any current free use does not create a permanent right to free service, hosting, storage, support, or AI processing. The operator may introduce limits, paid plans, or usage controls in the future.

9. Suspension and Termination

We may suspend, restrict, or terminate access if we reasonably believe there is abuse, security risk, policy violation, legal exposure, unpaid usage, or operational necessity. You may stop using the service at any time.

10. Intellectual Property

The service software, workflows, and related materials remain the property of their respective owners. You retain rights to your business content to the extent allowed by law and third-party platform terms.

11. Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, non-infringement, uptime, or uninterrupted operation.

12. Limitation of Liability

To the maximum extent allowed by law, the operator will not be liable for indirect, incidental, consequential, special, punitive, or business-interruption damages, lost profits, lost data, or loss arising from use of the service.

13. Indemnification

You agree to indemnify and hold harmless the service operator from claims, liabilities, damages, losses, and expenses arising out of your content, business communications, connected pages, misuse of the service, or violation of law or third-party rights.

14. Governing Rules

These terms are governed by the laws applicable to the operator's place of business unless otherwise required by law. Any disputes should first be addressed through good-faith communication before escalation.

15. Changes to Terms

We may revise these Terms of Service from time to time. Updated terms become effective when posted on this page. Continued use after publication constitutes acceptance of the revised terms.

16. Contact

Questions regarding these terms should be directed to Speed Net Khulna through the official business contact channels associated with this service.